State Farm® Insurance Agent Lisa Cravens

"Customer Service, Price, Detailed Information and very helpful assistance 💯 5 star +"

"I had State Farm Insurance when I relocated to Columbia from another state. I knew I wanted to stay with State Farm, but had no idea which office to call, so I randomly picked Lisa Cravens’ office. I’m so glad I did. I’ve moved around a little bit over the past several years, and no matter when or how often I call the office, I consistently get excellent results. The staff is always friendly and helpful and quick to explain anything I don’t understand. I actually had this thought today when I called: I told them my name and they instantly verified my address. I mean instantly like they were just waiting for my call! I’m not naive enough to think they actually remembered my address without looking, but the speed in which they were able to confirm who I was impressed me. Nice touch."

"Elayna helped me get auto insurance and a renter’s policy for my daughter who moved to Columbia. Elayna was not only extremely knowledgeable (answering all of my questions), but she was also incredibly kind and pleasant to speak with. I never felt pressured or rushed, and she explained everything clearly so I understood the coverage and pricing, which made me very comfortable with my decisions. She made what could have been a complicated process, a simple and stress-free one. I am so glad that I contacted Lisa’s office and was connected with Elayna; I could not have asked for a better experience."

"Dealing with various insurance policies from other companies while living in the state of Missouri has been quite a headache due to the high rates. However, I can genuinely say that State Farm has lifted a significant weight off my shoulders by reducing my rates by more than half compared to my previous insurance company I was with it's truly a blessing!
I want to give a special thanks to Elayna Spurlin for her exceptional customer service. She helped me choose the best insurance policy to meet my needs. Elayna is incredibly sweet, easy to talk to, and guided me every step of the way without any hassle. I just want to extend my heartfelt thanks and appreciation to her for reaching out and directing me through this process. Thank you Elayna!"

"No matter my needs, questions and repeated questions, Lisa is immediate upon her replies and knowledge. She is very personable, accommodating and forthcoming with her expertise in all insurance needs. Her staff is so knowledgeable, caring and willing to help in anyway they can. I’ve been with Lisa for 14 years and State Farm since 1983–my choices over the years have provided that extra coverage as a whole and I highly recommend both the company and Lisa Cravens for all your insurance needs."

"Casie is personable, helpful, and understanding. We have multiple policies and are always happy with her quick response and service."

"I've been a customer of Lisa's for years and she does a great job!

Casie is also great and always ready to help with any questions I have, whether it's adding someone to an auto policy, pet insurance, or homeowners!"

"Lisa is Excellent service! Very professional and did a great job Fast, friendly, and high-quality service, very kind and respectful"

"Been with Lisa and her crew for over 20 years. Great group. Always attentive to my needs, super knowledgeable, and helpful."

"I worked directly with Eric. The amount he quoted was what I ended up paying. The process could not have been more seamless. Highly recommend!"

"Dani reached out to me after I had originally inquired months previously informing me of lowered rates. Ended up saving quite a bit monthly by switching! Super kind and efficient. Thank you!"

"Lisa & her team members are so wonderful to work with and the savings I’m raking in are even better! Very glad I switched"

"Super friendly staff! Some of the best. You can tell they really care about their clients!"

"I was honestly surprised by how much savings I was able to get for the same coverage I had with my previous insurance company, and Casie made it so easy to make the change. I'm happy I made the switch!"

"Lisa's team is quick to respond and happy to help. Dani is always patient and knowledgeable with all of our questions and helped us find the best deal for our quotes."

"Super helpful and friendly staff! I would definitely recommend for any insurance needs."

"Recently started working with Lisa’s office. The staff there is kind and knowledgeable. They made the process simple and fast!"

"I have been a customer with State Farm and I couldn't be happier. I have had the pleasure of working with Casie from Lisa Cravens’ team and from the start, she made the process straight forward and stress-free, answering all my questions and providing clear, honest information. The team is always responsive and genuinely cares about their clients' well-being. I feel confident and secure knowing that I have a policy that meets my needs. Highly recommend Lisa Craves’ office for anyone looking for reliable and professional insurance services!"

"Friendly and helpful office! Very grateful I was able to transfer agents."

"Very helpful staff 🙂"

"Excellent and prompt service!"

"Quoted well above any other branch and could not provide an explanation for why."

"I have been a customer for many years and have always had great experiences with State Farm. Jessica has been helping me with home owners insurance recently and has been extremely communicative, helpful, and fantastic to work with!"

"Jessica Anderson was amazing to work with. When thinking about her good qualities, I would say listening to the client and using best practices to support the needs of her clients. I left an insurance agency, and knew that I wanted to use State Farm, as it was highly recommended by Forbes. Jessica immediately contacted by me after I sent in a request for information. She took her time listening to me and gathering information regarding the needs of my family. Then she viewed my current insurance (aka previous insurance) and built an insurance package, and included increased insurance in several areas (such as underinsured motor vehicle insurance). I was impressed that she recalled all the information that we discussed. I was in shock, when she called me later that day, with a plan that was half the cost of my previous insurance, and it also added insurance in areas, that I had not thought of. I was in shock that she was able to perform her magic with insurance. I did bundle homeowners and auto, which was a huge savings. It's one on of those rare times in your life that you are honestly in shock by the savings. It is without a doubt, my best communication with an insurance advisor. Please give her a call if you are questioning insurance, Jessica listens and honestly cares for her clients."

"I needed insurance on my brand new vehicle. I was crunched for time and didn't have many options. I called right away to this location. A wonderful employee named Sierra answered the phone and helped me right away. She wrote up the policy in a snap and had my car and home insured all at once. She was helpful, kind, responsive, and serviced all my insurance needs. I'd recommend her to any friends and family. She really made me feel like family and helped me when I really needed it. Thank you Sierra and state farm!"